NHTSA Complaint #11617835 — 2016 JEEP COMPASS

The contact owns a 2016 Jeep Compass. The contact stated while driving 8-10 MPH, the vehicle stalled and the steering wheel seized, nearly causing a crash. The contact was able to pull over to the side of the road. There was no warning light illuminated. The contact was able to restart the vehicle after several attempts. The contact turned on the hazard lights and drove 20 MPH to the nearest dealer. The dealer diagnosed that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.