NHTSA Complaint #11549927 — 2020 KIA STINGER

1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.