NHTSA Complaint #11549864 — 2017 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11549864
Vehicle 2017 FORD EXPEDITION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

We were on vacation and on our way back to the hotel from hiking on our last night in North Carolina. The check engine light came on and the car started sputtering and the accelerator would not work. We were slowing down and the car just would not go. We put it in park and turned the car off and sat there for 10 minutes. We turned the car back on and and then the wrench light came on. We had to keep turning the car on and off for the last 5 miles of the drive home which took us over an hour with letting the car cool off and turning it back on. When we did manage to go, we could only drive 25 mph. This was on a holiday weekend. We had to pay another $150 to stay where we were to get the car towed to the dealership. We then had to wait for the dealership to open to take the car and fix the problem which then cost me $800. Now prior to even going on vacation, I had the car completely checked over and service done. Nevermind, that the warranty had just expired on it. But who thought that with actually taking care of your car, it would break down and as soon as weeks after the warranty is up. I looked online and saw that this issue has been an ongoing issue for thousands of other Ford Expeditions. I would like my money back and this to be recalled. I've attached all the paperwork. It is due to an inoperable throttle sensor where the throttle then fails to work. Please recall this issue and have them return my money.

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