NHTSA Complaint #11549518 — 2020 FORD ECOSPORT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11549518 |
| Vehicle | 2020 FORD ECOSPORT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.
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