NHTSA Complaint #11549494 — 2019 VOLKSWAGEN GOLF

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11549494
Vehicle	2019 VOLKSWAGEN GOLF
Component	UNKNOWN OR OTHER
Date of Incident	September 26, 2023
Date Filed	October 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.

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