NHTSA Complaint #11255801 — 2019 VOLKSWAGEN GOLF

PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.