NHTSA Complaint #11549443 — 2016 HYUNDAI SANTA FE

The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light was illuminated. The contact’s wife then drove back to the residence, and the contact added oil to the vehicle. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. Additionally, the dealer informed the contact that the Knock Sensor Detection System (KSDS) software needed to be updated. The vehicle was not repaired. The contact related the failure to Hyundai Campaign Number: 966; however, the dealer informed the contact that the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.