NHTSA Complaint #11549362 — 2015 HONDA CIVIC

On 10/8-23 my daughter was driving her 2015 Honda Civic when it suddenly stopped moving forward/not respond to the accelerator. There was no warning light, it simply stopped working. She was on a busy highway and luckily was able to turn into an outer road. We had to have the car towed and now am being told the belt broke in the transmission. I googled to see if there were any recalls as she only has 112,000 miles on the car and we have it serviced regularly. There is a recall pertaining to a software program for the 2014-2015 Civics, but when I enter our VIN #, it shows that there is no recall. I would assume that our car fell under the recall as what happened is exactly what is stated in the recall notice. We never received a recall notice and our Honda dealership never notified us of a recall. I do believe this is an error on Honda's part as the recall is what happened to our vehicle. Now, we are having to put almost $7,000 into this car when we should have been warned about this even if our "VIN" is not in this as it apparently should be. I have read online so many others that were trapped into this expense without having any notice. Again, Honda should expand this recall and us that were not given the opportunity to help prevent this should be compensated in some way. Purchased through the Honda Dealership in Lee's Summit, Missouri