NHTSA Complaint #11549250 — 2016 JEEP PATRIOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11549250
Vehicle	2016 JEEP PATRIOT
Component	SEATS
Date of Incident	October 10, 2023
Date Filed	October 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The passenger-side active headrest on my 2016 Jeep Patriot deployed randomly while I was driving. There was no warning prior to the incident. The plastic surrounding the pin broke away and caused the front cushion of the headrest to spring forward. If someone had been sitting in the passenger seat, they could have been struck in the back of the head, and if the driver's seat were to deploy in this manner, it could have caused the driver to lose control of the vehicle. The headrest has not been inspected by a dealer or service center, but the cause is clearly visible. The problem occurred suddenly and without warning.

Related Complaints for the 2016 JEEP PATRIOT

Other SEATS Complaints

#11682237 — August 21, 2025 — Headrest safety device deployed without a rear-end accident, while driving, did not hurt driver. Can not put headres...

#11654661 — April 15, 2025 — Passenger headrest "deployed" due to the plastic housing for the pin broke.

#11643562 — February 18, 2025 — The headrest deployed over night while sitting in the garage. There is a plastic piece that keeps the headrest from d...

#11613851 — September 10, 2024 — Passenger side headrest deployed while PARKED and plastic pieces fell out.

#11598589 — July 3, 2024 — While parked the passenger side head rest opened up exposing the air bag ect stuff

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