NHTSA Complaint #11549232 — 2020 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11549232
Vehicle 2020 JEEP GLADIATOR
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

I recently purchased my Jeep Gladiator and the steering is extremely loose and if feels out of control while driving. I contacted my local dealership and they refused to help and told me to call Chrysler corporate. I contacted Chrysler and they rejected my claim and refused to help. The dealership told me there was [XXX] that states the steering gear box was aluminum and was recommended to be replaced with a different style. This vehicle I just purchased has not be changed and is a safety issue due to loose steering and at high speeds the vehicle feels out of control and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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