NHTSA Complaint #11549153 — 2016 NISSAN ROGUE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11549153
Vehicle 2016 NISSAN ROGUE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I am back at the Nissan dealer to fix a recall but also to express my continued concerns regarding the clunking noise that I keep hearing when I accelerate. A year ago I was told by this same Nissan dealer that it was part of the transmission and there was nothing that they could do for me. Today I requested for it to be looked into again and the report back is they test drove it and hear no noise which is a LIE. I hear it every single time I drive my car and now u am being sent back on the road to drive a car I feel unsafe in. Nissan intentionally ignores you simply because there is no check engine light on despite there being a problem driving the car. They are forcing time to pass on so that the warranty and mileage is past the point of them being accountable to fix the issue. I don’t recommend anyone buying a Nissan rogue because they don’t care whether or not you feel safe.

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