NHTSA Complaint #11549144 — 2016 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11549144 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 105,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving at 70 MPH, the vehicle accelerator pedal was stiff. The contact pulled over and noticed abnormal noises coming from the engine. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a defect in the motor. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 105,000.
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