NHTSA Complaint #11549104 — 2018 JEEP COMPASS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11549104
Vehicle	2018 JEEP COMPASS
Component	EXTERIOR LIGHTING
Date of Incident	July 10, 2023
Date Filed	October 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.

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