NHTSA Complaint #11549080 — 2021 JEEP WRANGLER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11549080 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
My 2021 4XE Wrangler Rubicon has already had the Loss of Motive Power Recall performed a year ago. Jeep stated that the recall software update would prevent this incident. It is not corrected!!! Yesterday, while traveling on I-70 near Virginia at about 70 mph (the speed limit), the Jeep displayed a Jeep Vehicle with the PHEV High Voltage Cables and Battery Pack Diagram drawn over the Jeep in Bright Red color. No codes happened at all when this appeared (no Check Engine Light, no service indicators, nothing). Some words quickly flashed on the dash display stating something like, "Loss of Performance" and the engine shutdown completely and the "D" next to shifter binked yellow continuously afterwards. The dash then stated to Shift Vehicle into Park to Restart (while still coasting at nearly 70 mph). I managed to coast it to the emergency lane, stop the Jeep, shift into park and restart. It then would not run even remotely normal, because it was in a safety mode of some sort. Again, with the engine running completely erratically, no coding at all. When I pressed the accelerator like normal, it would not respond at all (even putting it to the floor had no affect). I had to figure out how to get the accelerator to work so I could drive it back home. I had to gently press the pedal to get it to respond and then the Jeep would not go above about 2500 RPM. It would force itself to slow down if it reached any higher RPM. I went to the local Jeep Dealership ASAP today and was told nothing was recorded in the computer, software is up to date, and there is nothing wrong with my Jeep. This is a serious problem and has to be diagnosed and fixed!!!!
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