NHTSA Complaint #11549067 — 2016 CHEVROLET SPARK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11549067
Vehicle	2016 CHEVROLET SPARK
Component	SERVICE BRAKES
Date of Incident	October 2, 2023
Date Filed	October 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving downhill with the car in L on a highway and brakes failed. I could not engage the brakes at all but somehow the car slowed to a stop and I managed to pull into a parking spot and park. Two lights came on: Service Intellitrak and Service Brake Assist. The car has been inspected by the Chevrolet dealership that sold the car to me as well as an independant shop. One technician at the Chevrolet dealership reported he got zero brake pressure and claims that the car needs a new brake pressure modulator. The independant shop reported that they could not replicate the poor brake performance. Two technicians from this shop reported that the car is working as intended.

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