NHTSA Complaint #11548966 — 2011 FORD FLEX

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11548966
Vehicle 2011 FORD FLEX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't want to turn. At first we thought it might be a flat tire. It took lots of effort to turn the wheel. As we were far from any service in the area I managed to drive the vehicle home albeit with much effort. If my wife had been driving and the steering had gone out there is a high likelihood of an accident. After doing some research when we got home this has all the signs of the electronic power assist steering (EPAS) going out. I have looked on Ford's website for recall and there is not one according to my VIN. The vehicle in question is a 2011 Ford Flex 3.5 Ecoboost AWD.

Related Complaints for the 2011 FORD FLEX

Other STEERING Complaints

#11694945 I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car al...
#11681381 The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle...
#11659824 Electric Power Steering lights up and steering wheel locks up, can hardly make it move at it. We turn the car off and...
#11633160 The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware tha...
#11568134 Loss of power steering driving down interstate. Service power steering and service advance Trac lights came on. Had t...

Recent Complaints for the 2011 FORD FLEX

#11694945 ELECTRICAL SYSTEM I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car al...
#11694945 EXTERIOR LIGHTING I had changed all my bulbs and fuses to my car for my brake lights several times and they still don’t work. My car al...
#11694344 POWER TRAIN My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it,...
#11694344 SERVICE BRAKES My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it,...
#11694344 WHEELS My brakes locked up suddenly on the rear end causing me to get stuck in the middle of the road and unable to move it,...
Check any vehicle history by VIN - Free vehicle history report