NHTSA Complaint #11548909 — 2021 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11548909
Vehicle 2021 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was stopped at a red light at a busy intersection in an Atlanta suburb. I was several cars back from the red light. I saw the light turn green so I took my foot off of the brakes to engage auto start and barely tapped the gas and the truck dinged and showed me an error on the screen. I was so mortified and my heart started racing that I could barely read the error, all I remember seeing was "Shift to P." However, I tried to shift to Park and the shifter wouldn't do anything! I was desperately trying to engage the brake and shift to Park or Neutral and it wouldn't budge. I kept trying back and forth back and forth trying anything to get it to shift. It finally shifted to Park. I turned truck off. Opened the door, closed the door, and restarted engine and it had a slight hesitation but then let me shift down to Drive and proceed. Luckily, I had enough time to fix it before I started getting cussed out or honked at and possibly shot for having this happen on a busy intersection. My heart was beating so fast. So scary. I got home and connected my OBD scanner and no error codes were found. Sunny day, about 65 degrees, and truck had drive 55 miles to my Mom's a few hours before. This was on my way back to my house in Atlanta from my Mom's house an hour outside of Atlanta. I had no time to take a picture of the error on the screen because I was scared to death trying to get my truck to shift and drive. There was no reason for this error as I did not do anything differently. The auto start/stop engaged on its own when I come to a stop and then starts itself when I begin to depress the gas. Very concerning and I don't panic at all, but in this case...I sure did.

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