NHTSA Complaint #11548895 — 2016 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11548895
Vehicle	2016 MAZDA CX-9
Component	ENGINE
Date of Incident	October 6, 2023
Date Filed	October 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The car has 75K miles on it and has always been maintained by either Mazda or independent garages. Engine overheating, took car to Mazda specialist and found the engine cylinder head is cracked. This is a known issue with this type of Mazda engine and Mazda has published a TSB which I attach. Car is unsafe to drive as coolant may leak completely at any stage and leave myself and family stranded. The cost of the fix exceeds $6,000!

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