NHTSA Complaint #11548676 — 2013 HONDA CROSSTOUR

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11548676
Vehicle 2013 HONDA CROSSTOUR
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

All warning lights came on-LDW/ABS/VSA/FCW at first around 7/25/23 . Called Honda service-told to bring it in for diagnostic check. Then on 7/27/23 power steering went out-had car towed in to dealer-they fixed/replaced EPS Control unit under extended warranty extension 19-036. They diagnosed the electrical systems -said it needed VSA Modulator ($2222.36 prepaid)-and said safe to drive. That was at 54,947 miles on the car-after a couple of weeks, the ‘BRAKE LIGHT’ warning light came on -at first intermittently-then every time-then intermittently again. Called dealership-said -yes-that’s normal, that it happened to other Honda Crosstours an Honda Accords! They said ‘ should be safe to drive’ —???? Would you feel safe to driving this vehicle? Looked online -found article on the VSA Modulator-many Honda Crosstours and Accords had this same problem-saw a picture on why this modulator needed to be replaced-the ‘DESIGN FLAW’ was at the connection where it connected to the circuit board -solder broke, because too much pressure at connection when it plugged in ( vertically plugged in) This should be fixed under extended warranty like the power steering control unt— How or why the ‘brake warning light’ is unexplained, but it’s it a safety issue not knowing? If the brakes fail and someone is injured, minor or fatally, ‘who’s responsible’ -or ‘liable’-the driver or the manufacturer??????? My crosstour still awaiting VSA Modulator after two and a half months!! Issue: 1. Safe to drive 2. Who should pay 3.Who’s responsibility? (Liability)

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