NHTSA Complaint #11548637 — 2019 BMW X7

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11548637
Vehicle	2019 BMW X7
Component	UNKNOWN OR OTHER
Date of Incident	October 2, 2023
Date Filed	October 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.

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