NHTSA Complaint #11548631 — 2019 FORD ESCAPE
WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA
Complaint Details
| ODI Number | 11548631 |
| Vehicle | 2019 FORD ESCAPE |
| Component | WHEELS:LUGS/NUTS/BOLTS/STUDS |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.
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