NHTSA Complaint #11548596 — 2014 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11548596
Vehicle 2014 KIA SORENTO
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

It appears there are numerous people with the same issue with the pearl white paint on the 2014 Kia Sorento, paint bubbling and coming off in chunks. Kia should be ashamed of themselves for doing this to consumers. This is a DEFECT and needs to be rectified immediately. I received quotes for the car to be completely painted and it was from $9,000 to over $12,000. This is more than outrageous. I bought my car BRAND NEW. Cars are very expensive and now my resale value has diminished tremendously. Kia dealership could care less as well as corporate. If it was within the 36,000 miles you might get help, but anything over that, TOO BAD!!! I will NEVER purchase another vehicle from Kia. I wish someone would start a class action lawsuit against Kia because this is immoral to say the least. FINALLY: The car is even worse than the pictures I uploaded for this complaint, and I filed a complaint with Kia and they won't address the problem with the paint. I have all my e-mails with them. I was able to upload some current pictures as well.

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