NHTSA Complaint #11548428 — 2016 FORD FOCUS

Vehicle suffered sudden loss of power. No warning lights initially but engine sounded odd at idle. Was able to return home with vehicle as happened nearby. Nothing obvious wrong upon visual inspection but vehicle was undrivable except at slow speed. Eventually check engine light came on while vehicle parked. Made appointment at local dealership. Check oil light also came on in route to dealership. If this had happened on highway would have put me in an unsafe situation. After some research turns out this is a known problem for the 1.0 Ecoboost engine. The oil pump belt fails and shreds clogging up the internals of the engine. In my conversations with Ford they admit it is a known problem but have not taken any steps to support vehicle owners as most failures have occurred outside the warranty. In my case at about 61,000 miles. Also learned direct from Ford that the engine replacement is currently on back order for over 500 customers. Obviously there is a problem as this number does not even include orders they have fulfilled. My car has been sitting at dealership now for 5 weeks waiting on an engine with no end in sight. This was not a spare vehicle so I had no choice but to purchase another used vehicle which has added significant cost to me for Ford's failure. Again, I was fortunate this did not happen on the highway but I bet others were not so fortunate.