NHTSA Complaint #11548363 — 2016 FORD EXPEDITION

Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known