NHTSA Complaint #11548340 — 2019 TOYOTA RAV4

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.