NHTSA Complaint #11548087 — 2017 HONDA CR-V
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11548087 |
| Vehicle | 2017 HONDA CR-V |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I have 2017 Honda CRV. I observed that my driver sear cushion is deformed. I took my vehicle to Honda dealer they inspected and said my cushion is deformed and airbag is loose. I called honda and they said they will investigate the issue, they investigated the issue and came back with comments that seat frame is bent and due to vehicle is outside warranty they can’t repair it. I checked online and found that people reported same issue in 2017 and honda fixed those issues. see - [XXX] Now I feel many people like me would have same issue and possible that they even dont know that air bag is loose and I believe its a safety issue. I feel someone should investigate this matter. I found this site and thought of sharing this. I observed this distortion of foam cushion since I bought my car but never gave any attentions to take it to dealer for checkup. I deeply regret it and now I am worried that this loose airbag is a safety issue. I AM SURE THIS ISSUE IS WITH MANY HONDA CRV 2017 CARS AND DRIVERS EVEN DONT KNOW THAT AIR BAG IS LOOSE. PLEASE INVESTIGATE. when I was on the call with honda representative I felt helpless as they were like its your mistake , our dealer said its because of outside influence and we cant fix it. I bought this car as new and it was never in any kind of accident. THEY ARE NOT READY TO ACCEPT THAT IT’S A MANUFACTURING DEFECT. PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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