NHTSA Complaint #11481941 β€” 2017 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11481941
Vehicle 2017 HONDA CR-V
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I've reporter to Honda dealer about seat and brake pedal squeaking when pressed several times when my vehicle was under warranty. They always said its normal wear and tear. Car only had 12,000 miles on it at the time. Fast forward to 30K miles, they finally greased the brake pedal and noise went away for another 10K but returned. I was then told its hydrolic brake so it's normal. But I know its not normal to have squeaking noise like that. Moreover, seat squeaking noise has gone worse now. I can literally not take the noise to the point I try not to move at all while driving. I was told this is normal behavior and if I want to replace it it'll cost me $$$$. This should've been covered under warranty and I have few other friends and coworkers with similar issues and they're also being told to deal with it. Adaptive cruise control is ok as long as you don't change the lane or someone in front of you doesn't change the lane. I was going 45mph one night when I had adaptive cruise control turned on. It was seeing the car in front of me and there was a red light coming up. Car in front of me decided to change lane and after that my car failed to recognize the car in front of me stopping for red light. I was at 25mph due to all cars slowing down but as soon as the car front of me changed lane, my car speed accelerated to 45mph and almost hit the car stopped at red light. I slammed the brake so hard to avoid the accident that night. My entire family was freaked out after that and stopped trusting adaptive cruise control.

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