NHTSA Complaint #11665627 — 2017 HONDA CR-V

Date of Incident: [XXX] Location: NYC, [XXX]. Mileage: 95,000 Description of Incident: On [XXX] while driving my 2017 Honda CR-V at approximately [XXX] at 20 mph I experienced a sudden brake system failure. When I pressed the brake pedal fully to stop the vehicle, the pedal felt extremely hard and resistant, and the vehicle continued moving, failing to slow or stop as expected and hitting the vehicle in front. While no major accident happened due to how slow I was going, This occurred as I was approaching a traffic light. I did not apply the electronic parking brake (EPB) during the incident. No warning lights were illuminated on the dashboard at the time of the failure. Immediately after the incident, the brakes began functioning normally again, suggesting an intermittent issue. I am concerned about the reliability of the brake system, especially given reports of brake issues in 2017–2019 CR-Vs. I have not yet had the vehicle inspected but plan to tow it to a Honda dealership or mechanic for diagnosis. I am reporting this to ensure the NHTSA is aware of this potential safety defect, which may be related to the ongoing investigation into 2017–2019 Honda CR-V brake systems. Please contact me for additional information if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)