NHTSA Complaint #11548036 — 2023 TOYOTA COROLLA CROSS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11548036
Vehicle 2023 TOYOTA COROLLA CROSS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.

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