NHTSA Complaint #11547957 — 2014 KIA SOUL ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11547957
Vehicle	2014 KIA SOUL
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 1, 2017
Date Filed	October 3, 2023
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2014 Kia Soul. The contact stated that while operating the vehicle, the check engine light, oil light, and battery light remained illuminated and blinked off and on. Also, a knocking and ticking sound was coming from the engine compartment along with a burning oil odor. Additionally, the vehicle would not exceed speeds over 60 MPH. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was later taken to the local service center which determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.

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