NHTSA Complaint #11547930 — 2015 KIA SOUL

Currently on 2015 Kia Soul the A/C Heat Exchanger as well as radiator behind it have lost the heat exchanger fin materials between the fluid conducting pipes. This is causing an over pressure condition in the A/C for the car and causing car to run hot and also potentially damage radiator behind it. The radiator is also suffering same issue where exchanger materials between fluid pipes is falling out. I have video of A/C exchanger and if you look closely, you can also see the radiator is suffering similar heat fin materials loss. This is across the exchanger from one side to the other. This is what I would call a manufacturing defect/failure of the exchanger due to poor manufacturing processes. This is not limited to my 2015 Kia soul (96K miles) as my son has a 2016 Kia soul and is starting to see same issue happen with only 49K on car. I have video of his heat exchanger as well.