NHTSA Complaint #11547806 — 2012 MINI COOPER S

The contact owns a 2012 Mini Cooper S. The contact stated while driving 70 MPH, the turn signals were engaged but failed to respond. Additionally, the contact stated that warning lights indicated that the gas cap and trunk were opened, and other unknown warning lights were illuminated. The contact also stated that the windows failed to roll down, and the headlights and the fog lights were inoperable. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine whether the failure was related to the recall. The failure mileage was approximately 70,000. VIN tool confirms parts not available.