NHTSA Complaint #11581682 — 2012 MINI COOPER S

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "Light Malfunction, Contact Dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 155,000. VIN tool confirms parts not available.