NHTSA Complaint #11547788 — 2013 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11547788
Vehicle 2013 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Issue started appx 2015-2017, loss of oil in between oil changes but would only happen every 6-9 months, took it to Chevy dealership for inspection because there was no oil anywhere. They did 2 free oil changes 3 months apart and said nothing wrong with vehicle, even when I explained it wasn't long enough. But miracously it stopped for about 3-4 years and started slowly again, had mechanic look at it and he didn't see oil anywhere but found that the Equinox has had piston ring issues about the same time I took to dealership. Now in 2023, I cannot drive my car any further than 30 miles without it starting to jerk all over because it is out of oil. I literally stalled on the highway a few times putting myself and my family in danger, I called the dealership and service dept. told me nothing they can do unless I pay for it because they checked it back in 2015-2017 so claim is closed. in the meantime, my family's safety is at risk, I take extreme care of my vehicle so I check my oil daily and if it starts to jerk, I know it's lost the oil again. I carry oil in my car for this reason, but there was a recall and now it won't be honored because it took so long to fully arise.

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