NHTSA Complaint #11547733 — 2020 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11547733
Vehicle	2020 KIA OPTIMA
Component	ENGINE
Date of Incident	September 25, 2023
Date Filed	October 2, 2023
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2020 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the vehicle was shuddering. The contact's husband was able to drive to the residence. The vehicle was then towed to the dealer, where it was diagnosed with DTC Code: P0304 “Cylinder # 4 misfire). The contact was informed that the engine needed to be replaced. The dealer informed the contact that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 123,000.

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