NHTSA Complaint #11547729 — 2013 HYUNDAI ELANTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11547729
Vehicle	2013 HYUNDAI ELANTRA
Component	SERVICE BRAKES
Date of Incident	September 23, 2023
Date Filed	October 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Driving the vehicle on 9/23/23 traveling at ~ 35 mph. Suddenly, the breaks were applied (not by input from me) and the car came to a screeching halt. The car had to be towed via flatbed rate ($100 charge) because all four wheel brakes were locked and could not be disengaged by me nor the tow truck driver. The car was towed to Napleton's Auto Park in Urbana IL. The ABS/HECU module has been confirmed to be at fault by the dealership mechanics. Presently, I am waiting to hear back from the dealership IF/WHEN the vehicle will be repaired under warranty. Thankfully the incident did not occur at highway nor interstate speed nor did I have my wife or kids in the vehicle. 2013 Elantra Purchased New.

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