NHTSA Complaint #11547660 — 2015 CHRYSLER 200

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11547660
Vehicle 2015 CHRYSLER 200
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

1) I believe there is a problem with my transmission shifting gears. I am willing to have it inspected. 2) There is a sudden and violent shift that happens when shifting between 3rd - 5th gear I believe but it's random, only a couple of times a month. I have had people with me and they thought I hit a deep pothole or hit something with my car like a small animal. 3)The issue has not been reproduced or confirmed by a dealership. 4) My car has not been inspected by any of the above except a dealership years ago when I mentioned it but nothing was found. My car model and year have a few recalls and transmission is one but no recalls have been issued for my specific car yet. I check yearly. 5) I do not get any warning lights, messages, or symptoms, my car just violently shifts from time to time when shifting into 3rd - 5th gear. My car does sometimes get an AWD service light that comes and goes and never lasts more than a couple of days. The research I did online said that's normal for the 200 and not to worry if it doesn't stay lit. I am not sure if this is a related issue, another issue, or just a thing the 200 does as mentioned online. The car had this problem since I purchased it in 2017 but the dealership I purchased it from was in a different state so taking it back wasn't an option. I had mentioned the issue to a Chrysler dealership years ago while getting an oil change but no issue was found. 6) How fast were you going? I think it's between 3rd and 5th gear so like 25-45 mph I think. 7) About how many miles were on your vehicle at the time of the incident? My 200C has had this consistently since I got the car with around 10,000 miles and my car now has about 82,000 miles on it and just did the violent shift recently. There is no warning or pattern as to when it will happen except that it happens between 3rd-5th gear and it doesn't matter the time of the year or the weather.

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