NHTSA Complaint #11547611 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11547611
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	September 23, 2023
Date Filed	October 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

On 9/23, the vehicle was traveling on !-94 in SE Michigan when it suddenly lost power. The vehicle had to be towed to a service center. The mechanic stated that the oil pump had failed, causing the engine to completely fail. The car was 3 years old, with 67.000 miles. Oil changes had been performed every 5K miles since the car was purchased. Because we did not purchase the ESP, we are now looking at $8K-$10K to get this fixed - we have no idea what to do. it needs a new engine.

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