NHTSA Complaint #11547568 — 2020 FORD ECOSPORT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11547568 |
| Vehicle | 2020 FORD ECOSPORT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
I was driving the vehicle to work and after about 15 minutes of driving it, the low oil pressure light came on and started to lose speed. I was on a highway and had cars behind me and wasn't sure what to do. I attempted to speed up so I could pull over at a gas station, but I was not able to go above 20 mph. I had to quickly pull over to the side of the road. After a few minutes, I attempted to get back on the road to reach a gas station near by, but was not able to get above 15-20 mph. I put my flashers on and attempted to make it to the gas station and finally made it and called a tow truck. I had to call in to work that day. The car was towed to our home and I called our local Ford dealer to make an appt to check it out. I was not able to get a service appt for 3 months! I had tobhave the vehicle towed to the dealership and they told me the oil pump was bad and I would need to have the engine replaced and it would cost me $6,000. It's ridiculous to have a car for 3 years and 64,000 and have to replace the engine!!! This conveniently happened right after the warranty ran up. I had just had the turbocharger replaced and the vacuum pump a couple minutes prior to the low oil pressure issue! No reason this should happen on a 3 year old car that has had the maintenance kept up on it.
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