NHTSA Complaint #11547507 — 2015 KIA SOUL

The catalytic converter on my 2015 KIA soul had spontaneously went out. There were really no warning signs of a problem, it just one day stopped in the middle of me driving on the road. I had to make it over to the side of the road to safety and the car had to be towed to my dealership; which is where they told me the catalytic converter was clogged and had to be replaced entirely. An over $2,000 job they were telling me. The warranty apparently did not cover this. But I did hear of there being a recall or safety issue having to do with this model cars engine. I have experienced this problem and it caused my car to stall out in traffic, multiple times. This was not due to my carelessness; as I had taken the car for regular maintenance and oil changes. This caused me to be at a complete loss of the car, as I'm not able to pay for the repair right now, and the dealership has told me selling the vehicle back wont work because it isnt worth anything to them. Now I've been in a catch 22 as the car isnt paid off and I still owe more than the car is even worth at this point. With the repairs costing as much as they have and do now.