NHTSA Complaint #11547196 — 2023 ACURA MDX
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11547196 |
| Vehicle | 2023 ACURA MDX |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I bought the car in March 2023 and took the car for maintenance of 5k at Acura dealership at north Orlando and after that the car came never the same. The car is making so much noise skewing and clicking noise every time you turn the streering wheel. The dealership said the noise is from nuts and bolt and they did change it and noise became more loud 2nd time they said it is the front break and they did change it and the noise still the same and more of clicking noise with every tire turns . I do have a video but I could not upload it. Then for 3rd time and car been sitting at dealership for a month now they said this noise is normal and happens with all Acura MDX models. The Loaner I have is an MDX that never makes any noise . The car was running perfectly fine before the maintenance. Now noise and steering wheel 🛞 very loose and does not feel the same as before and you can hear 2 different noises in car one with breaks on and one with car or park and just Turing the steering wheels. So unbelievable that the damaged my car and I barely have mileage on it and changing all of those parts and when they came to a point that they can’t solve the issue they are saying it is a normal noise. Is it in car manual ? Why you changed all those parts to start with if that car and noise were normal? Too many questions and hidden parts for the dealership and Acura manufacture they just know half of the story and only listen to dealerships. I don’t feel safe driving the car with all of those issues and having two kids with me all the time.
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