NHTSA Complaint #11547196 — 2023 ACURA MDX

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11547196
Vehicle 2023 ACURA MDX
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I bought the car in March 2023 and took the car for maintenance of 5k at Acura dealership at north Orlando and after that the car came never the same. The car is making so much noise skewing and clicking noise every time you turn the streering wheel. The dealership said the noise is from nuts and bolt and they did change it and noise became more loud 2nd time they said it is the front break and they did change it and the noise still the same and more of clicking noise with every tire turns . I do have a video but I could not upload it. Then for 3rd time and car been sitting at dealership for a month now they said this noise is normal and happens with all Acura MDX models. The Loaner I have is an MDX that never makes any noise . The car was running perfectly fine before the maintenance. Now noise and steering wheel 🛞 very loose and does not feel the same as before and you can hear 2 different noises in car one with breaks on and one with car or park and just Turing the steering wheels. So unbelievable that the damaged my car and I barely have mileage on it and changing all of those parts and when they came to a point that they can’t solve the issue they are saying it is a normal noise. Is it in car manual ? Why you changed all those parts to start with if that car and noise were normal? Too many questions and hidden parts for the dealership and Acura manufacture they just know half of the story and only listen to dealerships. I don’t feel safe driving the car with all of those issues and having two kids with me all the time.

Related Complaints for the 2023 ACURA MDX

Recent Complaints for the 2023 ACURA MDX

#11718987 ELECTRICAL SYSTEM 1) I was struck by a vehicle that ran the stop sign at 50mph. After the impact my vehicle continued rolling forward a...
#11718987 SERVICE BRAKES 1) I was struck by a vehicle that ran the stop sign at 50mph. After the impact my vehicle continued rolling forward a...
#11713411 POWER TRAIN Transfercase fluid eaking observed at 38000 +- miles, this could lead to a binded transfercase thus damage transmissi...
#11712429 VEHICLE SPEED CONTROL The transmission of this model car is very poorly programmed a low speeds. it is constantly jerking in and out of gea...
#11707055 VISIBILITY/WIPER The windshield washer fluid pump is weak and half the time does not spray when needed and left me on the highway with...
Check any vehicle history by VIN - Free vehicle history report