NHTSA Complaint #11547180 — 2017 HYUNDAI SANTA FE ENGINE

Complaint Details

ODI Number	11547180
Vehicle	2017 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	September 28, 2023
Date Filed	September 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Paid off my vehicle at the end of 2022. Beginning of 2023, it started knocking. Had it towed to the Dealership and come to find out, the engine needed to be replaced. Well we had them replace it while I tried working with Hyundai. Explained that my 2017 has the 3.3 engine. Only 420 vehicles were recalled. However, mine was not one of them. It’s the exact thing that was happening with the recall vehicles. Now they want to charge me another $11,000 to get it back from the dealership. This is clearly a problem but they won’t assist.

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