NHTSA Complaint #11547085 — 2016 KIA SORENTO

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to CarMax, where the mechanic retrieved DTC code: P017 (Crank Shaft). The contact stated that unknown repairs were made to the vehicle; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer who replaced the battery; however, the failure recurred. The dealer informed the contact that the engine had misfired, and that the engine had a crack in the manifold that had been glued together. Additionally, the dealer informed the contact that the transmission had previously been replaced. The dealer informed the contact that the top of the engine needed to be taken apart. The warranty company requested the records of all the oil changes. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.