NHTSA Complaint #11546880 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The power train warning light was illuminated. The contact stated that the transmission was stuck in 5th gear. The contact stated that he turned off and restarted the vehicle. Additionally, the contact turned the ignition key in the ignition switch until the vehicle responded. The contact stated that the failure had been recurring, and the vehicle failed to shift into the intended gear while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The dealer related the failure to TSB Number: 16-0008; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.