NHTSA Complaint #11546796 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11546796
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.

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