NHTSA Complaint #11546616 — 2015 MERCEDES-BENZ GL550

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11546616
Vehicle 2015 MERCEDES-BENZ GL550
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

My 2015 GL550 has 90k miles on it and is city driven, on 09/11/2023 when I was trying to pull out onto a main rd my suv hesitated and the check engine light came on, luckily traffic wasn’t heavy at the time so I wasn’t in any accidents. I called and was able to get my suv into my local Mercedes dealership for an inspection. When the suv was dropped off the check engine light had gone off but when the service center pulled up the codes it showed both turbos were bad and have to be replaced. This isn’t something that should happen to a vehicle that is regularly serviced only at Mercedes service centers, isn’t 10years old yet, never wrecked, and has less then 100k miles on it. If this had happened with heavy traffic or any other situation it could have caused a serious wreck. My suv is currently at the dealership having both turbochargers replaced at a cost of $12,000 out of pocket. I feel that Mercedes needs to look into the turbochargers used in their vehicles.

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