NHTSA Complaint #11546426 — 2023 VOLVO C40BEV

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11546426
Vehicle	2023 VOLVO C40BEV
Component	UNKNOWN OR OTHER
Date of Incident	August 17, 2023
Date Filed	September 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

There is a software issue in this car which causes the following: 1) Rear backup camera completely turns off multiple times DURING backing up 2) A fault which presents as a "propulsion" failure, which causes the car to stop unexpectedly, start jerking, and then limits top speed to 20 mph. I've taken the car into the dealership for evaluation and was told "there's a software issue, we don't know what date that will be released" Overall, Volvo software is incredibly feeble with multiple errors and slow performance. However, this is my first experience with a software issue that caused the car to malfunction while driving.

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