NHTSA Complaint #11546409 — 2020 FORD ECOSPORT

On July 27, 2023 as I was accelerating to enter a busy interstate, my vehicle warning light came on for low oil pressure and went into a limp mode only allowing the vehicle to drive 45MPH. There were no warnings other than this light and message appearing on dash as the vehicle lost power. The 18 wheeler approaching behind my vehicle was able to get in a different lane and not hit me and I pulled onto shoulder until I could exit. I had approximately 87,000 miles on the odometer. I contacted the local dealership to have the vehicle towed for an inspection. When the vehicle was brought in for inspection, the technician seemed to know the precise problem from just the description of events. After they inspected the car, they confirmed that the vehicle’s engine experienced an oil pump failure that would require a new engine. The vehicle has been at dealership since that day awaiting the back ordered engine to arrive so it can be installed. Today is September 25, 2023 and I still have not heard of an estimated date for the back ordered engine from Ford to arrive. The repair is estimated to be $8,300 since it was out of warranty. I have already given a $4,000 deposit to the service department so they could order the engine parts, although the engine isn’t even accessible. I have since rented a car totaling $1050 and just went and purchased a second vehicle so I wouldn’t have to waste more money renting a vehicle.