NHTSA Complaint #11546356 — 2018 AUDI Q5

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11546356
Vehicle 2018 AUDI Q5
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Comfort Control Module (J393) is malfunctioning due to water getting into the wiring components and surrounding areas. The rear lighting stops working all together; No taillights, no brake lights, no turn signals, no license plate lights, and no lights when backing up. The problem has been reproduced by an authorized dealer. The component was removed by the dealer and noted of water inside the module and corrosion on the pins/ internals because of the water. The warning lamps occurred at the same time the lights stopped working. There was never any "prior to" warning. The warnings disappear randomly, no set time until they cleared. I am assuming once the module dries out over time is when the warnings start to clear but that is just speculation. UNKNOWN cause of the incident, but water is getting into the inside of the car somehow.

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