NHTSA Complaint #11546309 — 2018 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11546309
Vehicle	2018 AUDI Q5
Component	ELECTRICAL SYSTEM
Date of Incident	September 20, 2023
Date Filed	September 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Start/ Stop system malfunction shown on dash board. Took vehicle to Lynbrook Audi New York on 9/20/23. Water penetration causing multiple damage to electrical systems. Audi states water possibly entering through faulty skylight drain hose ? Quote service charge of 12,028.00 not including tax , declined service for a second opinion. Invoice # 207805. Paid 271.57 for diagnostic inspection. Vehicle was service at this location on 3/9/22 RO # 188998 Tag w107 Complete Complimentary Inspection on 3/9/22. Vehicle Certified ( pre-owned ) at this location on 12/20/2020 ( paid over 1,000.00)

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